Wednesday, August 7, 2013

Home Away From Home...even for your pets!! Hampton Inn Exton/Downingtown

Hampton Inn Exton/Downingtown

4 North Pottstown Pike
Exton PA 19341
610-363-5555 
email: dee.kroger@hilton.com
www.hamptoninnexton.com 




(Make sure to LIKE them on FB, so you remember what hotel to call when in need)


Hotel & Room Amenities:

• PETS stay FREE! No deposit or fee required--100% Pet Friendly  
 • Full Size Outdoor Heated Pool 

• FREE Hot Breakfast every morning

 • FREE On The Run Breakfast Bag if you can't stop for breakfast Mon-Fri

 • 24 HOUR Business Center

 •FREE In Room Internet Access

 • Accessible Rooms available
REAL REVIEWS OF CHESTER COUNTY'S REVIEW.......


Here it is...our first Hotel Review!  I was a bit nervous as I have become accustomed to staying in beautiful resorts when we go away thanks to RCI, so my expectations were set very high.  I want to find reliable, clean, LOCAL hotels for Chester County residents when they are in need of a local hotel, for family visiting out of town, and just don't have that extra bed, or the power goes out and 3 kids, 2 dogs and no electricity is just NOT going to hack it for 2 nights. 
Well I am happy to report, this will be our FSFOT's First Recommended Local Hotel!! Kudos Hampton Inn Exton!

So with the husband,a 4 year old, a 2 year old, 3 suitcases, pool bag, toys, small cooler and 75lb dog in tow, I entered the Hampton to check in.  I was very pleasantly surprised at the foyer of the hotel.  Such a warm home like feeling.  I was greeted by hotel staff at the desk and also greeted by the smell of home made chocolate chip cookies!!    Ease of check in was simple! Which after staying in lots of hotels, this is important when you have 2 kids, a dog and a husband waiting.  The went through hours of pool, breakfast, and the normal hotel routine, and then came around to give my doggie their own treat upon check in!  They gave us warm, freshly baked cookies, what a nice touch!
 I LOVE that this hotel is pet friendly at NO extra cost to the family.  I think that is a HUGE incentive when needing a quick local hotel when you lose electric or have construction work going on preventing you from staying in your own home, because a place for your pets is a must! 

The Room.. 

After I completed a quick check in, we headed up to our room.  Upon entering, we were greeted with again a very warm, much more like home feeling than I am used to in a hotel.  The room looked to have been redesigned recently as everything seemed quite new.  The kids hopped right up on the bed to inspect it, and of course passed their test immediately.  I did, as I will for every hotel, check for bed bugs--I know I know, Gross BUT I will always check, and I can assure you this bed had NONE! It's amazing but I think everyone should check when they go to a hotel. The sheets along with the duvet was fresh and smelled like fresh linen. 
 Checked out the bathroom, which has the ever famous curved shower curtain rod which I love, as it gives you so much more room!  The room and everything in it was very clean.  And one thing I noticed and enjoyed was the Water Pic shower head massager--it was delightful!  Plenty of lotion, shampoo, etc provided for you.
  We quickly unpacked our luggage, which looked like we were staying for a week, when in reality it was just 1 night.  On a quick side note, they do have luggage carts to help with luggage.  I make sure to note that because I have been in hotels where they are NOT available and it makes trekking luggage impossible at times. 
The room itself has a microwave and mini fridge which we used tremendously with the kids.  Stashing juice boxes and water bottles, and making popcorn for the kids to watch with their movie at night.  
The desk/work space would be a god send to anyone there on business, or even just to sit down and check email etc.  I know for me, being online and typing all the time, it was great to have a separate spot for that, not just in a chair.  I loved the light that "glowed" over the work station, a night light of sorts.   They also provided a lap desk if you wanted to hang out in bed and catch up on emails etc, which I did later at night.

There also was a nice "sofa bed" which we pulled out and my kids had a blast camping out on that, along with the dog, who enjoyed both the King Size bed and the sofa bed.  The tall wardrobe came in handy to hang out hanging clothes and put bags to get out of the way. 

Speaking of dogs...I was surprised that there were NO evidence of other dogs or pets for that matter.  No hair, no doggie smell etc from past animals.  So I must say kudos to their cleaning team!  I know how hard it is in my own house to try to keep up on dog hair, let alone nightly in a hotel! 

FREE Local Calls--another fabulous amenity if you are local and need to make calls.  Also a great advantage if you have out of town family staying there and they need to reach you--again free local calls really is a nice add on ! We used it just to call for takeout etc.  

Room Temperature in our room was easily controlled by a digital room control, which seemed new and very accurate.  During our very hot stay it was nice to come into a very cool room.  

My husband and kids enjoyed the LG flat screen TV which had HD channels and FREE HBO.  Great for the kids to enjoy movies and shows before calming down for bed.  


So bottom line on the room...very warm, very comfortable, very clean and everything needed to enjoy some time away, for whatever reason.   I didn't feel like i was in a hotel room, but more like a friend's home.  It was a very casual and welcoming feel.  

Onto The Hotel...
  I made sure to walk around the hotel to check out all facades of what they offer.  

Coin Laundry--I was happy to see that there was a laundry facility right on site in case anything needed to be washed.  I found this to be an important option if you were staying due to electricity outage at home, or other quick unplanned reason.  This gave an option to not have to pack a lot of clothes.  With kids, spills and other unplanned events happen when you definitely need to do wash! 

The lobby area is not a typical hotel lobby.  It is skirted by a "breakfast nook" area and a "living room" area.  The kitchen nook you will hear me talk about later but the living room area, is awesome!  It truly again looks like a friends house, an area you can sit down, catch up on a book,relax, or work in some quiet outside of your room.  This area I do NOT have pictures of because there was always multiple people sitting down enjoying it.  I didn't feel comfortable taking photos with people in them.  I did talk to a few of the guests this weekend and they truly enjoyed how "at home" they felt, which again is just how I felt, home away from home.  

Throughout the hotel was updated decor, seems as if the hotel was recently redesigned.  I was very impressed.  Large chairs were positioned at the elevator areas, a nice place for the kids to wait and a good "meeting" point when waiting for others in your parties.  There are meeting rooms available on site also if you are there for work, or if you have a local business that a meeting room would be helpful.  The rooms are fully equipped with tv/dvds, screens, tables, chairs and meeting ready.  We are actually using their rooms for our FSFOT CPR classes in September.  If you want to reserve or book their meeting rooms, call 610-363-5555.  

The Pool---well we truly enjoyed this!  There were few guests enjoying the pool this weekend, many of them there visiting while here for a baby shower, wedding and a few other things, so many didn't get to enjoy the pool like we did.  The pool was very well kept.  Clean and levels were checked while we were there, which is so important in "public" style pools.  The area is well designed with nice patio furniture, tables, chairs & umbrellas, amidst beautiful potted flowers.  Towels for the pool are provided pool side so no worry about bringing towels to lug home!  It is a heated pool, so even at night, the warm water felt like a great way to end the night!  

I found out that every Wednesday night, the guests are in for a special treat...a full dinner provided by a local restaurant!  All guests staying Wednesday night are invited, free of charge! Just another little add on that Hampton has set up to accommodate their weekly guests! Lots of delicious local restaurants are involved, get in touch with Hampton if you are interested in being the feature restaurant.  Great way for local restaurants to reach out to Hampton business clients and regulars!!  Call Sarah Frindt, 610-363-555 to set it up!

Breakfast in the "Breakfast Nook"...


I woke up after a great night sleep on this Hampton Bed!  It made me realize I need a new mattress at home, forgot how comfortable sleeping could be :)  This was a huge benefit that I feel is worthy of telling you about because so many hotel beds are NOT comfortable!  So thanks Hampton for a good night sleep!  After getting ready to check out, we first headed down to the FREE breakfast.  I was expecting a nice little breakfast, bagel and juice etc and was very surprised at the spread that they have for guests each morning!  But first I noticed on our way to the "Breakfast Nook", which I termed the breakfast area because it is so comfy and accommodating, not a "restaurant or hotel feel", a FREE Hampton On The Go Bag which was conveniently placed at the bottom of the elevators and front desk for anyone who needed a breakfast but didn't have time to sit down and enjoy their hot breakfast.  The bag consisted of an apple, bottled water, fresh package muffin, a breakfast/energy style bar and mints.  What a nice little extra for those who were in a hurry! 
We arrived to the breakfast, and realized how many guests truly enjoyed this option, the "Breakfast Nook" was busy with guests chatting about baby showers the day before, weddings they had just gone to the night prior and relatives they would miss when they left upon their departure.  Definitely a place to catch up with family you are there with,  or work colleagues you are traveling with.  
So upon our entrance to breakfast, we were welcomed by Carmen.  What a warm friendly face to welcome you to the breakfast.  Carmen, I noticed welcomed every single guest, and I did notice that management is also often walking through checking on and thanking guests for their stay with them.  It was a very nice touch, something that stood out to me showing this hotel truly appreciates their guests.  

The breakfast choices were vast! HOT, FRESH, COLD AND BAKED...just as their sign stats! :)
 Cold & Hot cereals, muffins, baked goods, bagels, toast, eggs & ham, bagel toppers, smoked bacon, fresh fruit, yogurt, and my daughter's favorite--make your own waffle bar!  Also a juice bar and coffee/tea station.  The food was fresh and delicious and so welcoming to start your day.  This  breakfast in itself is such a great incentive for guests, it allows for a full breakfast for your entire family, all included in your room rate!  
I was most very intrigued with in Carmen and her enthusiasm while working.   I watched her tend to this "Breakfast Nook" as if she were in her own home welcoming friends.  I chatted with Carmen for quite a while, found out she has been at Hampton for 7 years.  She admitted when she is not there, she worries about the guests and thinks about them, knowing they are in good hands but wishing she was there with them.  Such a true testament to Hampton standards and the employees they employee,  truly making sure the standards are met and kept in place.  Thank you Carmen for allowing us to sit down at your table and enjoy a meal--we enjoyed every minute!

Saying Goodbye!

Check out was simple and effortless, and Ginger, our lab was given a treat upon departure!  Everyone was so warm and accommodating! The employees are ALL so friendly and helpful.  I appreciate that when away from home.

   I truly hope that any of you who need a local hotel for wedding guests, out of town visitors, or a place for yourself in an emergency will call Hampton and let them make you feel at home, as we did!  Thank You Hampton!!

...until the next night stay, 
Joy

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